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Terms, Conditions and Privacy Policy 2023

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Jonathan Broomfield operates this website. Jonathan Broomfield owns both the website & business. Some orders may be fulfilled or sent from Harveys of Hythe, 24 High Street, Hythe, Southampton SO45 6AH.

Email: jhb.cheese@gmail.com 

All contracts will be made under English law and are subject to the authority of the courts of England & Wales.​​

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For delivery, returns, refunds & cancellations information please click here.

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Once you place an order online, it is classed as an offer. By proceeding through the ‘checkout process’ you agree to these Terms and Conditions. You are making an offer to purchase goods which, if accepted by Jonathan Broomfield, will result in a binding contract.

Your completion of the checkout process does not, however, constitute Jonathan Broomfield's acceptance of your order. Payment will be taken from your debit/credit card and a confirmation of receipt of your order will be emailed to you. Acceptance of your order and the formation of a contract between you and Jonathan Broomfield will take place on receipt of your confirmation. Unless Jonathan Broomfield has notified you that they do not accept your order, or you have cancelled it (Click here for more information).

Whilst your debit/credit card will, therefore, be debited before the contract is formed, if your order is rejected, a full refund will be made immediately.
If for some reason you do not receive an email confirmation receipt of your order, yet your credit/debit card has been debited, please notify Jonathan Broomfield without delay.

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Pricing includes VAT (where applicable) at the current rate. Prices may be updated periodically, and this may affect orders already in the system. If so, Jonathan Broomfield will inform you of the revised price before dispatching your order; you may then choose to accept or decline the order.

Personal and credit/debit card details supplied by you must be correct and valid. You must also be authorised to use the payment method.

Payment is carried out through secure gateways using SSL via WIX Payments or PayPal. They are both established companies that accept all major credit and debit cards. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Whilst Jonathan Broomfield tries to ensure that all prices on their website are accurate, errors may occur. If they discover an error in the price of goods you have ordered, they will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If they are unable to contact you, they will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

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The payment types accepted are:​

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- Credit / Debit Cards
- PAYPAL​

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Sometimes due to unforeseen circumstances a replacement cheese of equal quality and/or value will be used in your order. Jonathan Broomfield will inform you about the replacement and seek acceptance from you. 

All cut & pieced cheeses are cut fresh by hand so variations will occur. Whole cheeses which are made by hand may vary in either or all of the following: size, colour, and weight. Where a weight is specified, these are listed as approximate. Cheeses may weigh differently but Jonathan Broomfield will try to ensure the total weight of the order overall is adhered to.  

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Accessing this website is at your own risk; Jonathan Broomfield does not guarantee that it is entirely error-free, despite comprehensive checking of content. Jonathan Broomfield will not be held liable for mistakes and misleading statements that are entirely accidental.

Jonathan Broomfield is not liable for the content of any third-party websites even if linked from this website and will not be held responsible for your protection and privacy on those websites.

Any liability under these Terms and Conditions cannot exceed the total price of your order.

All content on these web pages is copyright to Jonathan Broomfield (including, but not limited to, all text, copy, logos, pictures, source code and design). Unauthorised use of any of the contents without written permission from Jonathan Broomfield is prohibited.

Jonathan Broomfield is not responsible for any business loss or damage, which does not result directly from their actions, or that was not foreseeable at the time of ordering.

Jonathan Broomfield receives, collects, and stores information you enter on the website. It also uses visiting statistics which may collect other data from you. This can be via direct contact, through the hosting sites wix.com & wordpress.com, Visitor statistics collected by Google Analytics and Paypal.

Jonathan Broomfield may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

All data entered on Jonathan Broomfield is held solely to provide & improve services to you. It means they can offer more personalised updates to the website & blog, create documents for your request and keep an internal record.

Jonathan Broomfield is hosted on the Wix.com platform with data stored by Wix. Wix.com provides Jonathan Broomfield with the online platform that allows them to sell products and services to you. Your data may be stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Jonathan Broomfield is committed to keeping all customer data private, secure and for use only by Jonathan Broomfield.

Due to the use of several sources used you can view the Wix Privacy PolicyWordpress Privacy PolicyGoogle Analytics Privacy Policy and Paypal Privacy Policy. These companies are also responsible for data and their GDPR compliance.

Information stored will never be sold or passed on to a third party. All necessary physical, electronic and managerial procedures have been established to help prevent any unauthorised access.

Jonathan Broomfield will inform you of any data breach as quickly as allowed.

 

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Occasional marketing emails may be sent out to email addresses held by Jonathan Broomfield – please notify Harveys of Hythe if you would prefer to opt-out or use the unsubscribe button in emails. You may request details of the data that Jonathan Broomfield holds about you at any time. You can also request all your data to be deleted.​ If you would like to: access, correct, amend, or delete any personal information on Jonathan Broomfield, you can contact them at jhb.cheese@gmail.com

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Jonathan Broomfield website use cookies. These are small bits of data stored on your PC. You have the option to accept or decline cookies; most browsers automatically accept them, but you may have to change your settings.

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Jonathan Broomfield is GDPR compliant and will do its utmost to maintain your data safely.
 

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These Terms and Conditions are subject to change or can be subject to periodic updates.

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